JOIN OUR TEAM!

 

Detroit Sewn is an inclusive company that prefers to promote from within. Join our energetic team and learn and grow with us.

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CURRENT OPENINGS

 

REMOTE ACCOUNT REP

Detroit Sewn is seeking a remote Account Rep with sale experience, preferably in the merchandise or promotional product industry.

 

Who We Are

We are a team made up of bright, skilled individuals that have meaning and value. Everyone has ideas and a voice to contribute to Detroit Sewn’s success. Above all we value a joyful team environment, producing high-quality products that satisfy our customers. We value working smarter, not harder, looking for better ways to do all things that make us more efficient and effective. We value cross-training, so each member of the team can grow in knowledge and abilities.

 

Position Summary

The Account Rep’s primary role is to maximize sales opportunities for promotional sewn products. This position promotes customer engagement and strengthening account relationships that increases customer retention outcomes. The Account Rep is responsible for increasing Detroit Sewn’s market share by establishing new opportunities with businesses and individuals in need of branded sewn merchandise, including apparel and accessories.

 

• Drive sales engagement and introduce new products and relatable trends to customers through images and online catalogs.

• Provide exceptional customer service, facilitate customer requests, manage sales orders.

• Collaborate with the design and supply chain team.

• Ensure sales orders and shipping expectations are accurate and approved by the customer.

• Manage a fast-paced workload while providing clear communication to your customers and teammates.

• Utilize best practices in sales techniques that grow and retain customers, producing year over year growth and increases in perceived customer value.

• Onboard accounts and maintain client files.

• Be highly responsive and assist with urgent requests or issue escalations in a timely manner.

 

Required Skills

• Ability to effectively prioritize

• High attention to detail

• Strong work ethic and ability to work remotely

• Positive attitude with an emphasis on solutions

• Trustworthy and accountable

• Flexibility, willingness to adapt quickly to change

• Ability to effectively collaborate in a team

 

If this position sounds like a fun challenge and an opportunity you would enjoy, please send your resume and letter of introduction to Karen Buscemi, President & CEO of Detroit Sewn at info@detroitsewn.com.

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